What makes us different

Quality service coupled with a personal approach

Quality service coupled with a personal approach

Unlike other glass test houses that deliver cold reports, we pride ourselves on our personal approach and tailor guidance to your situation.

We work quickly and are adaptable to your specific needs. This means we can deviate from standard methods where required.

Our testing is always fit for the customer, not just for the sake of completing a test. If your job is high priority, we can also offer rapid turnaround. This ensures your issue can be resolved as quickly as possible.

Certified to industry standards

Certified to industry standards

We are ISO9001 and ISO17025 accredited and are proud to have held the UKAS laboratory accreditation since its first publication in 1999.

Read more about our accreditations.

We can also work to Good Manufacturing Practices (GMP) and Good Laboratory Practices (GLP) and are open to being audited.

If you have specific standards that need to be met, we can work to them to suit your bespoke requirements.

Operate globally

Operate globally

We work regularly work with companies from across the globe and are here to ensure your glass samples are shipped to us safely and quickly.

If you are unsure about how to send your products to our laboratory for testing, we can advise on the best shipping options.

Method selection

Method selection

Our expert technologists have a wealth of knowledge around glass as a material. We can provide you with advice on the appropriate testing for your product and the necessary requirements associated with meeting standards.

Whether you are looking to meet existing standards, or develop more bespoke tests, we provide peace of mind and offer help to find the right answer.

Confidentiality

Confidentiality

We appreciate that the nature of our services can involve sensitive information. This means we often work under non-disclosure agreements to ensure that your information is treated with the upmost confidentiality.

Unlike larger test houses, we are able to get this type of documentation signed off quickly to carry out urgent work.

We're known for operating as an extension of our clients' businesses and will do what it takes to provide you with the support you need.

1000+
Clients
we've worked with in the last 5 years
96%
Customers
would recommend us to a colleague
68
Countries
we have worked in
97%
Customer
satisfaction rate

What are customers are saying

Accommodates special requirements or urgent jobs which is highly appreciated…

The staff are always very polite and happy to help with any queries, and they try to accommodate special requirements or urgent jobs which is highly appreciated. It is always a pleasure working with Glass Technology Services for the different testing needs.


Selomit Gomez, Batch and Furnace Superintendent, Verallia

We consider them to be an extension of our business…

We regularly receive excellent technical support from Glass Technology Services and consider them to be an extension of our business. The ongoing relationship we have established has been very valuable to M&S.


Lee Harper, Product Development Technologist, M&S

Glass Technology Services has been a great partner…

Glass Technology Services has been a great partner and a vital part of MediSurge’s process to get our product to our customers. We receive great communication from the team that is both professional and timely. Our ability to service our customers hinges on this and we are very appreciative of our continued partnership with them.


Joe McDonough, Supply Chain Manager, MediSurge

They proved to be a valuable, experienced partner offering innovative insight and deep knowledge on all things relating to glass…

I have worked closely with Glass Technology Services as coordinator in a collaborative Innovate UK development programme (Ultraweld) between 2018-2021 dealing with advanced laser glass welding. They proved to be a valuable, experienced partner offering innovative insight and deep knowledge on all things relating to glass with several theoretical and practical contributions including using their extensive range of testing facilities. They were highly professional from the proposal stage to project close, timely in all their reporting with a proactive, responsive attitude and always eager to help as needed. Glass Technology Services were crucially invaluable on project exploitation during and after the project, utilising their extensive international networks in the glass community. I can highly recommend them as a trusted, valued partner for glass processing development activities.


Dr D.Karnakis, Technical Manager – R&D Projects, Oxford Lasers Ltd

Customer service is exceptional and all our contacts are helpful, hardworking and extremely capable…

Glass Technology Services offer knowledgeable comprehensive support to Pure Table Top. Customer service is exceptional and all our contacts are helpful, hardworking and extremely capable. Turn around times and service levels are brilliant. Our business really benefits from the invaluable support, advice and testing received from them.


Kat Caldwell, Technical Manager, Pure Table Top

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