1000+
Clients
we've worked with in the last 5 years
£10m+
Funding
secured for project work
68
Countries
we have worked in
6000+
Glass services
delivered in the last 5 years
Our story
Glass Technology Services’ origins date back to the beginning of the twentieth century. Professor W. E. S. Turner and other renowned glass experts at the University of Sheffield formed a dedicated research department – the first academic institution of its kind. Its success led to continued expansion and a worldwide reputation for excellence.
Accreditations & professional-memberships
We are accredited to ISO/IEC 17025 and ISO 9001 quality standards and have an established reputation for our specialist knowledge in glass.
Read more about our accreditations and professional memberships.
Sustainability impact report 2025
This report details our efforts to minimise environmental impact both internally and externally. It shares our sustainable innovations, collaborative projects, and industry leadership – all contributing to reduced carbon impact and the work we’ve done internally to foster a culture of environmental responsibility.
Expertise & Leadership
Gareth Jones
Operations & Commercial Director
Gareth is our Operations & Commercial Director and works with a range of organisations across the global glass industry. He supports them in working towards their business targets, and ensures that our services meet the industry’s current and future requirements. Read More
Areas of expertise:
Strategy development and implementation Marketing Business development
Dr Nick Kirk
Technical Director
Nick is a glass expert with decades of experience in all aspects of sustainability, glass production, and product design across the global glass supply chain. Read More
Areas of expertise:
Glass production Sustainability and recycling Product design
Martyn Marshall
Melting and R&D Lead
Martyn has over 30 years’ experience in the design, development and production of silicate and non-silicate glasses for both commercial and scientific use, working globally with glassmakers. Read More
Areas of expertise:
Glass composition development Glass product development Research and development for materials science applications
Chris Holcroft
Energy & Environment Lead
Chris joined Glass Technology Services in 2005 and has expertise in environmental process improvement, resource efficiency, recycling and circular economy. He is also involved with the development, manufacture, and practical applications of novel glass products. Read More
Areas of expertise:
Circular economy, industrial symbiosis, and recycling Environmental improvement Functional controlled dissolution and phosphate glass development
Daniel Capon
Food & Drink Lead
Daniel is a specialist in glass analysis and focuses on XRF and SEM. He has worked in the glass industry since 1999 and oversees our glass properties and environmental departments. Read More
Areas of expertise:
Amy Ashton
Quality Manager
Amy oversees our quality department at Glass Technology Services and is also a leading expert in chemical durability and elemental migration. Read More
Areas of expertise:
Catherine Robinson
Technical Operations Lead
Catherine has been at Glass Technology Services since 2010, with 8 years spent in the role of Product Performance Manager where she focused on fractography. Her current role is Technical Operations Lead. Read More
Dr Owen McGann
Principal Technologist
Owen McGann has over ten years of experience in glass materials. He has led and participated in world leading research with a specific focus in photonic materials and waste thermal treatment. Read More
Graham Morris
Retail & Trade Lead
Graham oversees our retail and trade offering and has worked at Glass Technology Services since 2014. He specialises in the failure analysis of glass articles from a range of sectors, utilising both optical and scanning electron microscope techniques to identify and interpret fracture markings. Read More
Tara Cusworth
Customer Operations Manager
Tara is responsible for developing and maintaining relationships with customers and ensures we deliver a seamless and high quality level of service. She has worked at Glass Technology Services since 2014 and manages the Customer Operations Department. Read More
Areas of expertise:
Customer service Business strategy and long term value creation Process improvement
Alyssa Maris
Business Development Coordinator
Alyssa has worked at Glass Technology Services since 2016 and is responsible for the sales development process within the business. Read More
Areas of expertise:
Customer Service Sales development Relationship building
Dr Marlin Magallanes
Specialist Glass Lead
Marlin has been working in the field of glass since 2006. As a Specialist Glass Lead she oversees our bio-medical projects, as well as managing links with academic partners. Read More
Areas of expertise:
Glass and glass-ceramic materials for biomedical applications Glass manufacturing process Glass characterisation
Adam Frith
Senior Technologist
Adam has over 10 years' experience in analytical techniques for glass materials and glass properties, with his main discipline focused on XRF – WD applications. Working with customers in the glass industry, or anything related with glass or process on an international scale. Read More
David Eustice
Senior Technologist
Working in the glass industry since 2002, initially in mechanical testing / analysis, Dave now focusses on the development of new testing methods, novel forming techniques and process automation. Read More
Areas of expertise:
Bespoke glass testing and analysis Glass process development and automation 3D modelling and simulation
Claire Coles
Pharmaceutical & Cosmetics Lead
Claire has been working in the glass industry since 2016 and focuses on mechanical testing methods and failure analysis techniques for a range of different sectors. Read More